Global support network
Our global presence ensures that you receive the support you need, wherever you are. From North America to South America, Europe to Asia, Australia to Africa, we are here to help.
Global
Support
Global Support is the bedrock of our partnership. Whether you have technical queries or general business-related questions, our Support Specialists are here to provide you with invaluable assistance, and will direct you to the most suitable resources, whether it be our comprehensive help documentation, technical guides, or on-demand courses within the Nosto Academy.
Language is no barrier
Our multilingual team allows for clear and effective communication, guaranteeing that you are understood at every stage. We provide support in English, French, Spanish, and German.
Always accessible
We know your needs may extend beyond regular business hours. That’s why our Product Support team is available via live chat or email 20 hours a day, 5 days a week providing you with responsive online assistance for all of your technical and product-related questions.
Continuous monitoring
Our team works around the clock to monitor the performance of our platform. They stand ready to take action, regardless of the hour or day, to quickly resolve any system outages. This ensures that you can have complete peace of mind, knowing that Nosto’s CXP will consistently operate at its best.
Chat with Nadine Lauber
Product Support Specialist Open support chat
Product Support Specialist Open support chat
& customer support
“Nosto’s customer support couldn’t be better, our success manager is knowledgeable, attentive, and is always prepared to discuss better ways to optimize our brands.”
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and user‑friendly experience
“Nosto is an outstanding platform that exceeds expectations. Their exceptional customer support ensures prompt assistance, while the user-friendly interface simplifies everything.”
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“We appreciate that the Nosto team is always available for us, from bi-weekly status calls to any one-off questions that come up. Their team has always supported us!”
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On-demand support,
whenever you need it
On-demand training courses and live training recordings available to you anytime, anywhere, across any device.
Advice and answers from the Nosto team on topics like how to get started, product FAQs and more.
Browse our technical resources for developers including step-by-step implementation guides, API documentation and more.
Explore our live CXP training events calendar including the CXP Certification Program, product clinics and more.