Real-Time
Data Engine
A real-time engine that connects your disparate data points for immediate activation across the commerce experience
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The neural core
of our CXP
experience.AI™ is the neural core that powers our CXP and is made up of four capabilities: Data Engine, Artificial Intelligence, Business Intelligence, and Dynamic Targeting. experience.AI™ captures intent-rich commerce data everywhere and unifies it in a single engine so you can action it anywhere in the commerce experience.
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Accelerate commerce
velocity with experience.AI™
We enrich and activate your audience, product and content data in real time. experience.AI™ equips you with the capability to understand and derive insights from that data and provides you with the tools to target your site’s visitors and take action through the modules within our experience clouds.
experience.AI™ is fueled by our AI training data
AI training data can consist of millions of individual behavioral profiles per online store, each behavioral profile comprising billions of online events specific to a shopper, captured when they interact with your store.
Step 1: Capture online events
Billions of behavioral data signals captured in real-time as shoppers interact with your website, content, and products.
Step 2: Create the behavioral profiles
User behavior such as page views, clicks, add-to-carts and cart events, transactions, product returns, cart abandonment, site abandonment, search queries, and more are all captured on an individual shopper level. All these events for one shopper create their behavioral profile.
Step 3: Train the experience.AI™ models
Millions of behavioral profiles, per store, train our machine learning models within experience.AI™. All these behavioral profiles are continually trained every time a user returns to your site, regardless of the device. The more interactions we process, the stronger and more predictive the models become.
Explore the key
capabilities of experience.AI™
Real-Time Data Engine
Artificial Intelligence
Business Intelligence
Dynamic Targeting
Why 2,000+ global brands choose
us for commerce experience
Intent-rich data
For powerful personalization, search, and merchandising experiences at every stage
Effortless onboarding
Speedy set up via API or pre-built templates to reduce time to value and get you more revenue, quicker
Advanced AI
Balance automation and control with cutting-edge AI and machine learning technologies
Turnkey solutions
Professional services and turnkey solutions to help
you scale your commerce campaigns with ease
Built for commerce
An intuitive UI and out-of-the-box commerce features means you can execute without depending on IT
Simplifies your tech stack
Platform of experience management tools that grow with you. Take what you need to get started
No site speed impact
Designed and built so you can access powerful tools that leave no negative impact on your site speed
Secure + compliant
Privacy features, coupled with secure integrations, make our CXP the choice for enterprise brands
Explore our AI for
commerce resources
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