Ecommerce Expo London 2024: What’s in store

Ecommerce Expo London 2024: What’s in store

The UK’s biggest ecommerce event is just around the corner! We’ve been gearing up to make another appearance at Ecommerce Expo London this year, and have plenty in store for you.

Last year, we spoke to tons of exciting brands, partners, and other ecommerce folk. And we were delighted to see our keynote session, ‘Growing shopper engagement and online revenue with intelligent product discovery’ attract a full house (get the lowdown here).

So this year, we’ll be back in full swing, with plenty of our team available and eager to meet and mingle. We’ll also be delivering another killer speaker session (see details below).

Catch our fireside chat with fashion giant, Oh Polly

On the Wednesday (18 September), we’ll be hosting a discussion with Nosto client, Oh Polly, over at the Future of CX stage, 12:20-12:45

Our own, Phil Gregory (Regional Head of Customer Experience) and Joanna Thomas (Senior CSM & CSM of Oh Polly) will be taking the mic, joined by Lauren Muir, Ecommerce Product Owner at Oh Polly. 

Together, they’ll be discussing:

  • How the brand’s curating personalized shopper journeys for specific audience segments
  • The critical role A/B testing plays in optimizing Oh Polly’s commerce experience
  • Tactical things they’ve employed on-site that have driven real results
  • The challenges they’ve experienced as a fast-scaling DTC ecommerce brand and how they’ve overcome them

Join our session about global brand brand Kylie Cosmetics

On Thursday (19 September), join us at the Cross-Border & International Commerce stage at 12:20 – 12:45.

In this session, Jamie Burkes (Manager of Customer Success) at Nosto will be speaking alongside James Henderson (Senior Solutions Engineer) at Shopify will explore the challenges associated with enterprise selling across borders and scaling ecommerce operations globally at pace.

During this session, they will cover:

  • The need for enterprise to understand audiences better. How technology is best placed to help deliver contextualisation across new markets to ensure customer relevance.
  • Navigating the nuance of trade across borders. From managing compliance to how technology can enable smarter ways of trading at scale to make operations more efficient.
  • Explore the age of automation, and the strategies for supporting operations and digital merchandising with AI to increase productivity.
  • Going global presupposes an ability to unlock customer, product, price and inventory data. Prebuilt integrations for enterprise offer the opportunity to unleash data for global commerce at scale

Come say hello to our team

And whether you’re heading over on the Wednesday or Thursday, if you’re hoping to catch one of the Nosto team, you can find us at booth J28. We’ll have people available from leadership, partnerships, customer success, and sales.

See you there!

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